This Privacy Policy explains how information is collected, used, disclosed, stored, and protected when you interact with our Website or engage with our services.
By accessing or using this Website, you agree to the practices described in this Privacy Policy.
We may collect personal and technical information necessary to provide our services effectively and securely.
Depending on your interaction with the Website, we may collect:
Full nameThis information is collected only when voluntarily submitted by you.
When visiting the Website, certain technical information may be collected automatically, including:
IP addressThis information is collected for performance monitoring and security purposes.
Information collected through the Website may be used to:
Respond to inquiries or service requestsWe collect only information reasonably necessary to deliver our services.
Superline does not store confidential payment card details on its servers.
Payments made through the Website are processed via secure third-party payment gateways operating under their own privacy and security standards.
Users are advised to review the privacy policies of payment providers before completing transactions.
Certain services offered by Superline require advance payment prior to service confirmation or commencement.
Once an advance payment has been made and service preparation, scheduling, consultation, procurement, customization, or resource allocation has begun, such advance payment shall be strictly non-refundable.
Advance payments represent commitment toward service execution and operational resource planning.
Refund requests for advance payments will not be considered except in exceptional circumstances determined solely at the discretion of Superline management.
Superline does not sell, lease, or trade personal information to third parties.
Information may be shared only where necessary with:
Payment service providersSuch sharing is limited strictly to operational necessity.
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:
Unauthorized accessHowever, transmission of data over the internet cannot be guaranteed as completely secure. Users provide information at their own discretion.
The Website may use cookies and analytics tools to improve usability and performance.
Cookies help:
Recognize returning visitorsUsers may disable cookies through browser settings if preferred.
The Website may contain links to third-party platforms.
Superline is not responsible for the privacy practices or content of external websites. Users are encouraged to review privacy policies of those platforms independently.
Personal information is retained only for as long as necessary to:
Provide requested servicesOnce no longer required, information is securely removed or anonymized.
Users may request:
Access to personal information held by usRequests may be submitted through the contact details listed below.
Services offered through this Website are not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from minors.
Superline reserves the right to revise this Privacy Policy at any time without prior notice.
Updates become effective immediately upon publication on this page.
Users are encouraged to review this page periodically.
For questions relating to this Privacy Policy or the handling of personal information, please contact:
Superline
Website: superline.lk
Email: info@superline.lk
Phone: +94 777 382 186
